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SOLUTIONS ENGINEER
ACADEMY
by Lumen College Connect
Are you someone who thrives with technology but wants to work with customers to help them acheive their technology solutions needs? The College Connect - Solutions Engineer Academy Early Career Development Program prepares you for a successful career in business-to-business technology sales.

What is the Solutions Engineer Academy: 

Gain industry knowledge, develop customer experience skills, and build relationships with customers; through trainings, mentorship, on-the-job training and networking with Lumen Leaders. 

Training
10-week immersive training with transition to a Solutions Support Associate role after successful completion of the program. Trainings launch in February and July of each year. 
Three-Year Development
Development program with a focus on career progression supported by, on-going professional development, mentorship and your motivation to succeed.
What you will learn
  • Learn Lumen's product solutions in; Hybrid Network, Cloud, and Security with the ability to advise on effective client solutions.
  • Partnership with Lumen Sales teams to understand customers' business goals and technical requirements.
  • Align and advise Lumen produces, services and solutions to the client's goals, with compelling value to meet their business objectives. 

Employee Testimonials

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At Lumen, I’m seen, heard, and appreciated! This is a place where diversity and equity are celebrated. We seek authenticity, creativity, innovative ideas, and diverse perspectives. That’s why I love working at Lumen. I’ve been able to grow my career here and achieve great success because of our supportive and inclusive culture.
India Sylvester Chief Diversity and Inclusion Officer
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The Lumen University Relations internship program was the launching pad for my success working full-time for the company. I was given resources to support my understanding of the company culture, navigate the differing domains within Lumen, and present to some of the vice presidents! My team gave me scaffolded support during my onboarding process and I felt positive about my debut into the field.
Bo Mendez Software Engineer
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The Lumen College Connect program has changed my career path tremendously. I truly believe I am taking the road down to success. Everything I could ask for as an early professional from volunteer occasions, flexible work schedules and PTO to maintain and enjoy my life outside of work is offered. Lumen turns individuals into AMAZING people both personally and professionally.
Tia Scott-Newberry Customer Success Professional

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