Join the team that puts the customer first, actively searches for ways to improve our customer experiences, and advocates for a best-in-class relationship from the very start. Onboard new customers with a focus on efficency, scale and performance.
SERVICE DELIVERY
CAREERS
Who are we looking for:
Launch your career in an industry essential to transforming the way people and businesses communicate & stay connected.
Implementation Specialist
Support requests for telecom services with timely communication of milestones.
Project Manager
Planning, organizing, and managing the customer implementation to meet the scope, timeline, and budget.
Technician
Work independently on service order/repair requests for Lumen customers via telephone or on the premisis.
Customer Care
The conduit and escalation point for customer concerns, order entry, service activation, and overall support.
Amazing Benefits
Best in Class Benefits
Options for medical, dental and vision insurance.
Financial Savings
401K savings plans with company match incentives.
Wellness Rewards
Wellness rewards and gym membership reimbursements.
Education Programs