With an innovative product portfolio, an intense focus on customer experience and a passionate, talented workforce -Lumen has a lot to offer. Our people have the opportunity to further human progress through the technologies they create, projects they work on, and services we deliver. As we look to change the world.
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employees worldwide

Our approximately 41,500 employees find success and satisfaction in their careers with Lumen while helping drive innovation and transformation.
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route miles of fiber worldwide

Lumen is a global company with a world class fiber network consisting of approximately 450,000 route miles.
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Edge Market Nodes

Lumen enables > 98% of U.S. enterprises withing the letency of 5ms.
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employees working from home 

During the Coronavirus pandemic, Lumen quickly enabled approximately 75% of our employees to work from their homes while seamlessly maintaining our global network to support our customers.

Our commitment in action

Our people are empowered to be good neighbors and a positive influence in the world. Through our programs, they can volunteer for causes that are important to them, support talented youth, and inspire their communities. 
We encourage our people to actively volunteer for causes that are important to them. 
Dollars for doers program
Employees can earn grant dollars to support their volunteer efforts.
Lumen cares ambassadors
Employees can partner with the corporate social responsibility team to inform, engage and inspire others to come together and connect with their local communities.
Giving campaigns
Giving campaigns
Employees can make monetary donations through annual campaigns with a potential corporate match, to support organizations around the globe.
Tech tours
Tech tours
We create job shadows, campus tours and learning opportunities for our employees to connect with the next generation of creative minds.
Through an innovative school partnership, Lumen supports talented students from under-resourced, diverse communities who want to pursue a career in technology.

Lumen Unifying Principles



Excercise impartiality and divility in all dealings with customers, business associates and fellow employees.

RespectRecognize each employee, customer and business associate as unique individuals and cultivate an environment built on inclusion, collaboration and responsiveness.


Honesty and IntegrityBe truthful and always do the right thing, regardless of difficulty and convenience.



Trust in one another’s capabilities to deliver our best, recognizing that the strength of our combines efforts will lead us to a successful future.

Commitment to excellence

Focus on serving our customers at the highest level by producing quality work and relentlessly striving for efficiency and effectiveness.


Be creative, innovative and authentic as we face challenges, responding to opportunities in a manner consistent with our values.

Positive attitude

Approach our work with enthusiam and confidence, encouraging and empowering one another to try new things in the pursuit of excellence and innovation.

Lumen Employee Resource Groups (ERGs)

ERGs play an important role in advancing Lumen’s diversity, inclusion and belonging philosophy. They assist with career development, increase engagement, and help us connect with our diverse customer base.
Community is  about connection
Community is about connection 
Lumen welcomes, and deeply values, our employee’s different backgrounds and experiences. Connecting back to where we came from, Lumen partners with many amazing organizations in our employees communities.
Benefits that exceed expectations
Benefits that exceed expectations
Our benefits include medical/dental/vision, flexible spending accounts, 401k match paid holidays, paid time-off, tuition reimbursement and many others, but we go beyond.