Lumen's ability to fulfill our core operating principles of teamwork, trust and transparency is dependent on our talented and innovative workforce. Our teams are inspired by leadership, engaged in meaningful work, driven by growth opportunities, and are thriving in a culture that embraces diversity, inclusion and belonging. Our people have each other's backs and show up for each other every day. Join us and experience Life at Lumen!
Forbes has recognized Lumen as one of the World’s Top Female-Friendly Companies in 2022 for our focus on our support of women’s careers, as well as female representation at the executive level. Together, we can inspire today's generation for a more inclusive future.

Working at Lumen

Flexible Working Environment
To Make Amazing Happen in a rapidly evolving environment, Lumen has embraced an agile working model for select roles – enabling colleagues to work from home or in a blended, hybrid model.
Amazing Benefits
Our people are the heart of what we do, so we've designed our total rewards package to give you choices. As technology is redefining the way we live and work, it's also helping you find the benefits that are right for you and your loved ones. We're proud to offer a broad range of Health, Life, and Voluntary benefits that enhance your physical, mental, emotional, and financial well-being. 

Lumen Employee Resource Groups (ERGs)

We are all Lumen. Lumen supports 9 approved resource groups globally. Our ERGs provide support through career development, connection, and a sense of belonging, empowering our employees to bring their whole selves to work every day! 

Lumen Awards

Lumen is the recipient of awards from various groups and organizations recognizing our efforts to create a welcoming and inclusive workplace. Start your next amazing career with us today!
We’re honored to be named a VETS Indexes 3-Star Employer for our commitment to veterans and the military-connected community.
We’re thrilled to have been named a 2024 Top Disability-Friendly Company by DiversityComm Media for our workplace culture that supports well-being, acceptance, and equity for all.
Thanks to Newsweek for recognizing us on their list of America's Greatest Workplaces for Diversity 2024.
We're proud to be recognized for our support of better work/life balance for the second year in a row by FlexJobs.
Our University Relations program has received the 2024 Campus Forward award for our investment in next-generation talent.
U.S. News and World Report named Lumen Technologies one of the 2024 Best Telecomms Companies to Work For.
The Human Rights Campaign Foundation’s Corporate Equality Index has recognized us as a Equality 100 business.
We’re proud to be named a Top 25 Employer in the 2023 American Opportunity Index for our investment in our employees.
Our Univesity Relations program has been recognized as a Top 100 Internship Program by WayUp and Yello.
Our people are the heart of what we do. Lumen is recognized as “Best Places to Work for Disability Inclusion" by the Disability Equality Index.
We understand that flexible work is the future of work, and we’re proud to be recognized for our support of better work/life balance for our team members.
Our university relations program has received the Campus Forward Award for our investment in next-generation talent through internships and early-career programs.​
Lumen Female Friendly Company Award 1
Forbes has recognized Lumen as one of the World’s Top Female-Friendly Companies for our focus on supporting women’s careers, as well as female representation at the executive level.
Forbes has recognized Lumen as one of the Best Employers for Diversity. The mix of viewpoints, talents, experiences, backgrounds, and beliefs found at Lumen are respected and valued.
Human Rights Campaign Foundation designates Lumen as one the Best Places to Work for LGBTQ Equality.
Lumen named Best Corporation for Veteran’s Business Enterprises® for being one of the best U.S. corporations committed to working with veteran-owned businesses.

Employee Testimonials

At Lumen, I’m seen, heard, and appreciated! This is a place where diversity and equity are celebrated. We seek authenticity, creativity, innovative ideas, and diverse perspectives. That’s why I love working at Lumen. I’ve been able to grow my career here and achieve great success because of our supportive and inclusive culture.
India Sylvester Chief Diversity and Inclusion Officer
The Lumen University Relations internship program was the launching pad for my success working full-time for the company. I was given resources to support my understanding of the company culture, navigate the differing domains within Lumen, and present to some of the vice presidents! My team gave me scaffolded support during my onboarding process and I felt positive about my debut into the field.
Bo Mendez Software Engineer
The Lumen College Connect program has changed my career path tremendously. I truly believe I am taking the road down to success. Everything I could ask for as an early professional from volunteer occasions, flexible work schedules and PTO to maintain and enjoy my life outside of work is offered. Lumen turns individuals into AMAZING people both personally and professionally.
Tia Scott-Newberry Customer Success Professional