We're currently transitioning from HireVue to Vervoe. During this period, some roles may still require a HireVue assessment, depending on where we are in the process.
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INTERVIEWING
AT LUMEN
Candidates seeking employment with us may take many different paths as they head from application to offer - but, no matter the path, all roads lead to Lumen. Knowing what you will do next in your career can be hard, but the application and interview process shouldn't be! 

If, due to a disability, you require a reasonable accomodation to complete the online application and interview process, please complete this form.

Step 1 

Preparing for your application:

Find the One
Start your journey by searching open roles and finding the jobs that best match your qualifications.

You can search by location, job category, keyword, etc.
Gather the Essentials
Items needed for the application process:
  • Valid e-mail address
  • Digital copy of your resume
  • Work history information
Your Resume is Your First Impression
  • Keep your resume simple with basic font
  • It should reflect recent and relevant accomplishments
  • Double check contact info for accuracy
  • Save in PDF format 
Submit Your App
You’ve searched and found the right job. You’ve prepped for success. You’re ready to submit your app. Once you click that button, make sure to check your email for a confirmation and follow any additional instructions you receive for next steps.

Step 2

(If Required for Your Position) 

Vervoe skills assessment:

We want to make sure candidates have the chance to show they will be successful at Lumen, not just tell us with a resume or cover letter. If you apply to a role that requires a Vervoe assessment, you’ll have the opportunity to show us you have the skills that are essential for that job.
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Preparing for your Vervoe
skills assessment:

Technology
Use a compatible device and close unnecessary brower tabs and apps.
  • Android or IOS smartphone or tablet with front-facing camera
  • Desktop computer with Windows 7 or higher, or Apple Mac with a webcam and Mic.

We recommend that you use
Google Chrome to complete your assessment.
Environment
  • Find a quiet location with no distractions to complete your interview
Internet Connection
Check that your internet connection is stable and strong and that the audio and webcam on your device are working.

Step 3 

P.L.A.N for a Successful Interview

Virtual interview preparation:

Connecting to the Interview
The recruiting team will provide video conferencing information prior to the interview. Make sure you download any applications required and utilize the test features to ensure it is working correctly on your device.
When a Plan Fails
Make sure you have Identified a back-up plan in the event there are internet connection issues in your current location. If using a laptop, mobile phone, or tablet, ensure that the device is fully charged prior to the interview.
Stay Professional
Identify a well-lit and quiet environment with a professional background (think blank wall or bookshelf) that is as free from distraction as possible.

Monitor your body language throughout the interview. Maintain a professional position, smile, and keep the camera at eye level to maintain focus on the interviewer.
All Dressed Up
Dress for a virtual interview the same way you would for an in-person interview. We don’t care if you wear slippers, but please be sure to wear pants!

Still Have Questions? 

Visit our Video Interview Guide or Frequently Asked Questions Below.
FAQ
FREQUENTLY ASKED QUESTIONS
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