Lumen employs thousands of individuals globally. One of our strengths is the diversity of our people, and we are committed to fostering a diverse and inclusive culture. The mix of viewpoints, talents, experiences, backgrounds and beliefs found at Lumen are respected and valued. Our Human Resources policies aim for the highest standards of fairness and equal opportunity, covering recruitment, hiring, promotions, job assignments and all other aspects of employment. We are committed to providing equal opportunities for all employees. 

Lumen Employee Resource Groups (ERGs)

ERGs play an important role in advancing Lumen’s diversity, inclusion and belonging philosophy. They assist with employee career development, increase employee engagement, and help us connect with our increasingly diverse customer base.
ABTP
Lumen ABTP
Engage in internal and external activities that strengthen and provide opportunities for advancement, retention, education, personal develop-ment, community support and involvement for its members, and economic parity consistent with Lumen's Unifying Principles.
FRIENDS
Lumen Friends
The Lumen FRIENDS ERG mission is to encourage each other to become Friends who Respect and Inspire Everyone in Need of Disability Support.  We will achieve this by bringing awareness to the different forms of disabilities, provide education, resources, and a lending hand to others in need of FRIENDS.
GLOBAL
Lumen Global Community
​​​​​​​The Global Community ERG is focused on making Lumen the employer of choice and an employee friendly workplace by positively impacting the global environment through socially responsible strategies and activities giving employees the opportunity to connect and make a broader impact.
Lumen Millenial Minds
We aim to invigorate, inspire and architect support for a new and growing generation of the workforce – the Millennials, as well as provide the knowl-edge for others to effectively work alongside this generation
Lumen PAAN
The mission of the Pacific Asian Ancestry Network (PAAN) organization is to embrace the pluralistic values and vision of Lumen Tech and its subsidiaries by providing the Asian/Pacific Islander perspective to advance professional development and networking opportunities for its members, participate in community service activities and promote diversity and inclusion.
Lumen Pride
The PRIDE ERG exists to strengthen the supportive environment surrounding our lesbian, gay, bisexual, and transgender (LGBTQ+) employees, assist in creating a workplace that is more inclusive, and raise awareness of issues important to our members; all the while furthering the Lumen Technologies vision, mission and values. We aim to work in coalition with other ERGs to promote a positive culture for all employees, enhance the workplace environment through our actions, and deliver impactful results.
Lumen SOMOS
SOMOS strives to partner with Lumen to advocate diversity as a business strategy, to encourage the growth, advancement and cultural enrichment of its members and Lumen employees.
Lumen Vets
Partner with Lumen to help Lumen Veterans, their families and friends, to realize their potential and impact their communities. To support and participate in company policies and programs in which Veterans are respected, valued, and afforded equal opportunities.
Lumen Voice of Many Feathers
Voice of Many Feathers strives to build an understanding between cultures so we can work more effectively together, to assist and support Native American/ Indigenous peoples 
efforts in pursuit of educational endeavors, career advance-ment, and personal growth, and to represent Native American/ Indigenous peoples employee issues and concerns.
Lumen Women Empowered
WE support our members in discovering and claiming their personal power, provide resources, drive inclusive change, and progress women forward.  In order to improve lives, strengthen the business, and connect with communities, WE form a culture of inclusion, providing opportunities for all Lumen-women and their allies to succeed.

Lumen’s Diversity, Inclusion and Belonging Journey

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ERG Global Leaders​​​​​​​

Theresa-Bash
Theresa Bas​​​​​​​h
Lumen ABTP
Deb Andersson
Deb Andersson
Lumen Friends
Maxine L. Moreau
Claire Wales
Lumen Global Community
Alex Wilkinson
Alex Wilkinson
Lumen Millennial Minds
Lena Taylor
Lena Taylor
Lumen PAAN
Maxine L. Moreau

Carl VanNixon

Lumen Pride
Mark Delgado
Mark Delgado
Lumen SOMOS
Maxine L. Moreau
Sean English 
Lumen Vets
David Varner
David Varner
Lumen Voice of Many Feathers
Emily Masters
Emily Masters
Lumen Women Empowered

Lumen Unifying Principles

Our fundamental values upon which Lumen was built, is the foundation which we continue to grow and prosper, conduct our business and relate to one another, as well as to our customers, shareholders, business associates and the general public. 
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Fairness

Excercise impartiality and divility in all dealings with customers, business associates and fellow employees.
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RespectRecognize each employee, customer and business associate as unique individuals and cultivate an environment built on inclusion, collaboration and responsiveness.

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Honesty and IntegrityBe truthful and always do the right thing, regardless of difficulty and convenience.

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Faith

Trust in one another’s capabilities to deliver our best, recognizing that the strength of our combines efforts will lead us to a successful future.
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Commitment to excellence

Focus on serving our customers at the highest level by producing quality work and relentlessly striving for efficiency and effectiveness.
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Perserverance

Be creative, innovative and authentic as we face challenges, responding to opportunities in a manner consistent with our values.
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Positive attitude

Approach our work with enthusiam and confidence, encouraging and empowering one another to try new things in the pursuit of excellence and innovation.

Lumen D.I.S.C.

Our approach to diversity and inclusion has evolved to center on the belief that creating and maintaining a diverse workforce takes all of us. We believe we’ll make more progress by having a team of leaders from around the business driving different programs and initiatives. To that end, we have formed a Diversity and Inclusion Steering Committee (DISC).

D.I.S.C Committee Members:

We believe that we make more progress when inclusion starts at the top. That's why we established the Diversity and Inclusion Steering Committee (DISC).

India Sylvester
India Sylvester
Chief Diversity Inclusion Officer
Santosh Bijur
Santosh Bijur
VP Managing Director, India
JHG
Julie Hiner-Gleason
VP Corporate Communications
Maxine Moreau
Maxine L. Moreau
President, Consumer Markets
Michael Reinke
Michael Reinke
SVP Global Finance, EMEA
Laurinda Pang
Laurinda Pang
President, International & Global Accounts Management
Ophir Rahmani
Ophir Rahmani
SVP Service Delivery
Stephanie Polk
Stephanie Polk
VP Customer Advocacy Group
Scott Trezise
Scott Trezise
EVP Human Resources

Diversity Awards

Lumen and our subsidaries have been the recipient of awards from various minority groups and organizations recognizing our efforts to provide a welcoming and inclusive workplace.
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Engaging Diverse Suppliers


​​​​​​​We’re committed to engaging diverse suppliers!

At Lumen, creating substainable supplier diversity participation in our supply chain is critically important. To accomplish this, we have integrated supplier diversity into our strategic sourcing process through measurable goals and objectives, as well as engaging top suppliers company-wide to increase our indirect spending.