Where the Work
Takes Shape
Our Enterprise and Business teams power how Lumen operates, grows, and delivers for our customers. These roles shape decisions, align priorities, and drive ideas into results. This is work driven by clarity, accountability, and collaboration, where impact is measured by what moves forward.
What You Can Expect Here
We believe that clarity is a form of respect. Here’s what working at Lumen actually looks like.
Clear Goals, Real Accountability
You’ll have clear goals and understand how success is measured. We believe clarity helps people move faster, make better decisions, and take real ownership of outcomes.
Collaboration Across Teams
Work here is cross‑functional by design. You’ll collaborate with people across teams and disciplines, sharing context, solving problems together, and moving work forward as one team.
High Expectations, Real Support
The work is challenging, and expectations are high. We pair accountability with support, feedback, and the resources needed to do your best work.
Room to Learn and Grow
Curiosity and ownership are encouraged here. Growth at Lumen happens through real work, learning new skills, and expanding your impact.
Make an Impact
Explore roles across teams that bring structure, focus, and momentum to our work.
Customer Success
Customer Success at Lumen partners with enterprise customers to ensure long‑term value and measurable impact. You’ll work closely across teams to anticipate needs, solve complex challenges, and build trusted relationships, helping customers achieve their goals.
Finance
Finance at Lumen turns performance into clear insight. You’ll bring discipline and transparency to how we plan, invest, and measure outcomes, helping teams make smarter decisions and move priorities forward.
Human Resources
HR at Lumen shapes the employee experience with respect, clarity, and care. From talent and development to employee relations and total rewards, you’ll help teams grow and perform, creating an environment where expectations are clear, and people feel supported.
Program and Project Management
Program and Project leaders at Lumen bring clarity to complexity. You’ll align teams, priorities, and timelines, driving execution through transparent communication and steady momentum to deliver what’s next.
Sales and Marketing
Sales and Marketing at Lumen connects customer needs to real solutions. You’ll build relationships through transparency and follow‑through, bringing clarity to complex decisions and driving outcomes that customers can see and measure.
Technology and Network
Technology at Lumen keeps the business moving through secure systems, dependable tools, and problem‑solving that removes friction. You’ll bring clarity and resilience to how teams and services work, so we can deliver to our customers with confidence.
Well-being at Lumen
Our benefits are designed to support focus, well‑being, and long‑term performance. Explore our benefits that support you in health, life, money and work.