Growth at Lumen:
Invest in What’s Next
At Lumen, growth isn’t a ladder; it’s a journey. We invest in your skills, support your movement, and create space for you to build a career that evolves with you. It’s about learning new skills, taking on meaningful challenges, and having the trust and support to try, adapt, and keep going. We believe growth happens when people are supported, encouraged to stretch, and empowered to move toward what’s next.
How We Support Your Growth
Career Mobility and Opportunity
Your career doesn’t have to follow a single path. At Lumen, you grow by moving across teams, disciplines, and engaging in impactful projects; guided by your interests, skills, and business needs.
Learning that’s Practical and Human
Learning at Lumen is designed to meet you where you are. From skill‑building and leadership development to everyday learning through day-to-day work, growth is woven into how we operate.
Coaching, Feedback and Trust
Growth thrives in environments built on trust. Through regular coaching; clear feedback, honest conversations, and supportive leadership, you grow with confidence.
Growth through Impact
When your work matters and you show up with care, growth follows. At Lumen, you’re building what’s next, solving real problems, tackling complexity, and learning along the way.
Be a Learner, not a Knower
Growth at Lumen isn’t passive. We expect Lumenaries to stay curious, stretch their skills, and take ownership of their development, and we support that growth with learning, opportunity, and trust. These tools support growth but development at Lumen starts with real work and real challenges.
Percipio
Engage in ongoing online training throughout your tenure to keep your knowledge and skills current with evolving technology and practices.
2ForU
Our 2forU program supports our hourly employee population by giving you two hours each month to show up, connect, and learn.
AI Literacy Programs
Lumenaries have access to AI Literacy programs and courses designed for all experience levels. AI literacy helps teams work smarter, adapt faster, and build what’s next.
Growth in Action
“I'm all about ever growing, ever evolving, ever expanding, trying to gain as much knowledge and learn as much as you possibly can so that you can be the best version of yourself. And I got to give credit to 2ForU for giving me that success so far. I've been able to allocate more time for training for technical and business certification through this program and highly recommend this opportunity.”
Jaaron Jennings.
Customer Engagement Shared Services Assoc. II, Lumen
“Growth Mindset at Lumen is about focusing beyond our daily tasks to see the bigger picture. It's about curiosity—learning something new and meeting someone new too. It's what motivates me to say yes to the unknown and that often leads me to embrace new experiences. During my tenure I have enjoyed working with teams across Mass Markets, Enterprise and now HR and I look forward to what's next!”
Brittany Wilson.
Sr. Lead Program Manager, Lumen