You generally don’t answer calls from numbers you don’t know, (and we don’t want to be thought of as spam!), so take a moment to learn about Lumen and get better acquainted with us before your phone interview.

Interviews at Lumen focus on two main things:

  1. Behavioral-based questions which ask about past situations or challenges you’ve faced and how you handled them.
  2. Skill-based questions, which focus on ensuring you have the appropriate skill set(s) for success in the position.

Looking at both dimensions helps give us the total picture of how you could fit into a role at Lumen. 

One thing you’ll learn about Lumen is that we value diversity and how it makes our organization stronger. If, due to a disability, you require a reasonable accommodation to participate in an interview, please email us.

P.L.A.N for a successful phone interview